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100% HAPPINESS GUARANTEED

We have a 100% Happiness Guarantee policy and promise the following will be a part of your Naturally London experience.

Returns & Refunds on naturallylondon.com: Did one of our products leave you unhappy? If so, please contact us so we can work to resolve the issue. Refunds will be issued in the same manner they were received and merchandise credit will be issued in certain instances.

Shipping charges are non-refundable in all cases, unless there is an error on our part.

Complimentary Consultations: If you have questions on what product is best for you, please email us at love@naturallylondon.com. We will happily assist you to free consultation.

Free Stuff: We provide *free samples with qualifying orders. Must spend a minimum of $50.00. *While supplies last.

An Appreciative Thank Yous: We are so thankful for each and every one of you spending your hard earned dollars to support us, which is why we take the time to include a thank you on each order.

DAMAGED OR MISSING PRODUCT(S)

If you have any problems with your order (not received, damaged, or missing items), please contact us immediately at love@naturallylondon.com. We will happily replace any items provided they are reported within 48 hours of order delivery. Please submit photo images of the damaged, missing, or defective product(s).

Please note: Naturally London is not responsible for any additional shipping costs and we do not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery.

 

CANCELLATIONS OR CHANGE OF MIND

Orders that have been placed, but not yet processed for shipping can be cancelled or modified. Please note: there is a 10% restocking and payment processing fee for all orders that are cancelled. This charge is used to cover our fees incurred by processing electronic payments to include your refund.

OUR VISION

We will continue to educate our customers on how wellness is rooted in our feet and impacts our overall wellbeing.

We will be the world-class heath & wellness company for spas providing foot care with artisanal quality using sustainable practices for North America.

We will provide plant-based, results-driven products to our valued customers.

We will cotinue to cultivate a learning-focused, efficient, and inclusive environment for our team with wellness at the forefront.

We create quality-crafted, result-driven foot & hand care to improve your overall wellbeing.

LOCALLY-MADE IN THE U.S.A.

Naturally London is a health & wellness company crafting plant-based products with LOVE in Maryland with artisanal quality.

We use intentional ingredients with award-winning aromas designed to maintain and enhance your proper foot & hand health.

CLEAN & GREEN PRACTICES

Our products are Vegan certified, as well as PETA certified. Formulated by a certified aromatherapist using ingredients with holistic benefits. Our cruelty-free, non-toxic products are packaged in sustainable glass bottles & jars.

RESULTS-DRIVEN FORMULAS

Our products do not contain any synthetic colors, artificial fragrances, parabens, wax, mineral oils, phthalates, sulfates, petroleum or micas. Our in-house recipes never have water as the first ingredient. Many mainstream brands' products are primarily made water with smaller percentages of the ingredients that count. At Naturally London, our products are potent with earth-based ingredients.

CRAFTED WITH LOVE BY VETERANS

All of Naturally London products are created from scratch and made with intentional ingredients with award-winning aromas. We craft each product wiht love in our studio in Laurel, MD.

Naturally London purposefully focuses on your hands and feet, because of their significance to our overall wellness. Our feet ground us like roots and our hands are our strong branches.

Want to learn more about the significance of beginning with your roots? Read the blog, HISTORY OF THE FOOT SOAK

HEY, I'M CHRISSY!

"I created Naturally London out of necessity. I used to suffer from severe swelling and pain in my feet. Daily foot soaks with early recipes of my current foot soaks eased my stretched and puffy skin.

My plant-based formulations provide soothing hand and foot wellness practices. I believe wellness is rooted in your feet. Focus on having healthy feet and the rest of your body will follow.

Caring for your feet has a direct impact on stress reduction, better sleep, and your overall wellbeing. Our feet ground us and keep everything in alignment. This is a belief in so many cultures around the world. Naturally London has the same belief. This is what inspired me to create "Beauty that grounds you."

CRUELTY-FREE & VEGAN

Since I was a teenager, I have always had issues with my feet such as arch pain, calluses and dryness. These issues became over abundant during my first pregnancy. I suffered with severe swelling and pain in my feet. The only thing that brought me relief was daily foot soaks and massages.

The origins of Naturally London is rooted from me creating products for my own discomfort. The growth of Naturally London stems from friends & family expressing their experiences when using my soaks and butters.

Today, Naturally London's collection of essentials includes footcare, handcare and nailcare. Each result-driven product is crafted with intentional ingredients. Naturally London's products help women maintain healthy and happy feet, hands, & nails.

SUSTAINABILITY PRACTICES

Naturally London is taking a stance against plastic. We have gradually moved away from having plastic packaging. In 2020, we proudly announced our Footcare collection is 100% plastic free.

We care about the planet and are continuously finding ways to do our part. We are now shipping with 100% recyclable materials. Thank you for going on this journey with us as we continue to find ways to lessen our footprint on the planet.

We believe in the little things that add up to bigger impacts. Naturally London is committed to finding additional ways to cut waste, like eliminating plastic water bottles in the workspace by investing in a water dispenser with reusable cups.

Not only do we do our part, but we love to help others. Find out more about our partnership with Soles4Souls.