Yes! You will instantly receive a confirmation email once you place your order. Then you will receive an additional email with your tracking information once your has shipped. USPS is not scanning most packages until delivery. You may not see any movement on your tracking link and then your package, this does not mean your items are not in route to you.

Currently, we primarily ship to United States and Canada. Contact us if you do not see your country.

Our website provides details on shipping rates upon checkout. We provide free shipping on qualifying orders. For more info about shipping, click here

Our business is a living, breathing entity that has and will continue to grow and evolve. We are always striving to bring our customers the best possible products. If you have any questions about our product ingredients, email love@naturallylondon.com.

Yes, we do provide samples to qualifying orders of $50+ while our supplies last. We are unable to send out samples without purchase. If samples arrive damaged or missing we are not able to resend a replacement. Our samples are not customizable.

All of our products are vegan certified except the following item(s): Soothing Foot balm contains beeswax.

We recommend before using any of our products to please do your research. Discuss your intentions with your health care practitioner. Every woman is different and responds differently to ingredients during the time of pregnancy. We encourage you to listen to your own body and intuition, as well as your practitioner when testing and choosing bodycare products.

No, our products are truly natural with no chemical preservatives, which means they will melt in transit. We do not ship during the hot months (June, July and August). If you are in need of a moisturizer during the summer months, we recommend our 3N1 Nourishing Serum or Soothing Foot balm. We know you love our butter and are working on a year round solution.

We use 100% naturally-derived ingredients and just like most things in nature, there is a slight difference in color variations. Our products get their color from natural sources. We do not use any artificial coloring. Even though colors may vary in each batch, it doesn't take away the amazing quality or effectiveness of our products.